*Purpose of Job*
This position provides administrative support to the branch manager and sales associates, oversees and performs office operation duties, interprets and enforces company policy and provides customer service.
*Job Duties and Responsibilities*
* Perform daily branch office operations which may include maintaining office appearance, distributing and processing mail, maintaining office supplies and forms.
Open and close office daily, answer phones, greet visitors, schedule appointments and assist with client communications.
* Manage office supplies and assist with agent billing.
* Act as a liaison between sales associates and office management.
Provide support to branch manager and back-up support for other clerical staff as needed.
* Coordinate office events and meetings.
Setup and break down meetings.
* Processing transaction paperwork.
Ensure accuracy and timely preparation of all documents, record and maintain sold records and prepare and generate reports.
* Create brochures, flyers/postcards, sign-in sheets, promotional pieces as assigned.
Create letters to clients, presentation materials, sales associate introduction cards and temporary business cards.
Assemble buyers and sellers guides.
May set up and update client and customer sphere of influence databases; create farming database for sales associates.
* Assist with technology setup for agents, troubleshoot issues and provide hands on training of technology tools and systems when needed.
* Provide Marketing support on tools and sites, including social media for the office and agents.
* Manage office social media accounts and assist management with placing recruiting ads
* Perform on boarding orientation for new sales associates.
Process license application paperwork and ensure all paperwork is completed and processed in a timely manner.
* Perform any additional responsibilities as requested or assigned.
*Qualifications*
_Education:_
* Minimum high school diploma or the equivalent.
Secondary education preferred.
_Experience:_
* Three+ years clerical or administrative experience.
_Knowledge and Skills:_
* Knowledge of real estate, title and/or mortgage business preferred.
* Strong computer skills; proficient in Microsoft Office products.
* Strong verbal and written communication skills.
* Ability to prioritize and handle multiple tasks and project concurrently.
* Strong organizational skills, accuracy/quality, detail-oriented.
* Strong interpersonal skills, a customer service focus and the ability to work as member in team-oriented environment.
* Effective analytical and problem-solving skills.
Attention to detail.
* Knowledge of social media platforms.
We offer a competitive benefits package including medical, dental, vision, life, disability, PTO and a 401k plan.
EEO Employer
Job Type: Full-time
Pay: $18.
00 - $19.
00 per hour
Benefits:
* 401(k)
* 401(k) matching
* Dental insurance
* Employee assistance program
* Employee discount
* Flexible spending account
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Referral program
* Retirement plan
* Vision insurance
Schedule:
* Monday to Friday
Ability to Relocate:
* Roseburg, OR 97470: Relocate before starting work (Required)
Work Location: In person
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